Mark Beresford, Director at Edgar, Dunn & Company
Mark's Bio:
Mark Beresford is a Director located in the London office. After graduating from Leicester University Mark spent thirteen years within EDS’s Financial Services practice in London where he provided consulting services to a range of clients within the Payment Services, Retail Banking and Investment Banking sectors. After EDS he was the Associate Director of the e-Commerce team within NCR’s Financial Services practice, here Mark worked closely with the R&D team to develop new payment solutions. At Scient, a leading e-Business strategy consultancy, over a two year assignment he held the position of the Client Engagement Manager responsible for all non-US consulting services provided to the world’s largest private label credit card issuer. Here he developed and delivered a major e-business initiative that significantly reduced operational costs and provided superior services for their cardholders. Mark joined EDC in 2003 and has worked on a number of client engagements including major retailers, supermarkets and online retailers across Europe. He also works on prepaid, retailer loyalty, and gifting initiatives in both the UK and mainland Europe. In doing so he has worked closely with the UK FCA to secure the appropriate e-money issuing licences. Mark has a working knowledge of the legal and regulatory landscape, which is increasingly a vital component for the design, and implementation of workable payment products and services. He has been instrumental in EDC’s response to support omni-channel and multichannel retailers, working with both suppliers and retailers in this evolving area of customer and payment services. Mark led a multi-national team to develop a migration strategy for the Japanese payments industry to adopt Chip & PIN. Other significant client engagements that Mark has provided consulting advice include online gaming operators, payment service providers, airlines, e-wallet providers and card schemes across Europe, Russia, the Middle East, Australia and the US.
Mark's Presentation: