Payments platform Adyen has partnered with Australia-based property management solution RMS Cloud to simplify the user experience and drive operational efficiencies. Adyen announces its extended partnership with RMS Cloud, an Australian cloud-based property management solution.

The strategic partnership empowers over 7,000 properties around the world with a hospitality platform experience that delivers operational efficiencies and cost saving solutions. Streamlining payments and optimising operations With over 7,000 properties worldwide using its software, RMS Cloud enables hospitality businesses to optimise resources and enhance operational efficiency. From an integrated channel manager and booking engine to tools that improve guest experiences and streamline processes.

The platform not only reduces operational burdens but also frees up valuable time and resources, enabling businesses to reinvest in growth and innovation. Recognising the evolving challenges in the hospitality industry such as fraud, payment complexities, and cumbersome financial processes, RMS Cloud sought a solution that would address these pain points effectively. RMS Cloud has been using Adyen for Platforms since 2022 and has recently renewed their partnership with Adyen.

Officials from RMS Cloud said this partnership marks a significant milestone for RMS Cloud as they continue to grow the business both locally and overseas. They want to continue to provide an augmented platform for their users that is secure and reliable. In order to meet the needs of an evolving industry, it’s vital for them to work with a partner like Adyen who’s able to take their platform to the next level and provide their customers with effective solutions to manage and operate their properties.

Via this partnership, RMS Cloud’s users can now benefit from: Streamlined Operations with RMS Pay: Powered by Adyen’s technology, RMS Pay offers a fully embedded payment solution. This integration simplifies financial management for properties by consolidating payments, reconciliation, and reporting into a single platform. The result is significant cost reductions, with properties reporting savings of between USD 50,000 to USD 200,000 annually.

Additionally, properties have also seen heightened efficiencies with 6X faster payment processing time and a 93% decrease in disputes; Enhanced Platform User Experience: Adyen’s technology has effectively changed the platform experience for the better. Properties across the globe are now able to leverage the power of one singular platform for all reconciliation and reporting needs, as well as benefit from cost savings with reduced disputes and chargebacks. The integration has led to a significant increase in contactless check-ins, a clear improvement in convenience and satisfaction.

Speaking on this partnership, representatives from Adyen said they are happy to continue their journey with RMS Cloud. In an industry where operational efficiency is crucial, they know that embedding payments and providing a simple way to report and reconcile back-office functions can be a gamechanger. They are happy to be the partner of choice for RMS Cloud in helping them attain a streamlined and simplified platform experience.

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