More than 300 direct-to-customer operations managers and executives are expected to attend Multichannel Merchant’s Operations Summit (http://operationssummit.com) May 1-4 in Memphis.

Attendees at the Operations Summit will have the opportunity hear from experts in the areas of direct-to-customer shipping & delivery, transportation, contact center, customer service, fulfillment, warehouse, general operations, hiring and training, systems integration, materials handling, and order management during speaker engagements and roundtable group sessions.

This is the perfect chance to discuss new ideas and trends in the operations and fulfillment industry.

The Operations Summit speakers include representatives from some of the best merchants in the industry including Rue La La, Zazzle, Vermont Teddy Bear Company, Calendar Club, Backcountry.com, Replacements, Levenger, Eckler’s, Benchmark Brands/FootSmart, Moosejaw Mountaineering, Bare Necessities, Vermont Country Store, Carolina Biological Supply, and CustomInk.

Speakers will share their strategies and tactics for creating greater efficiencies, making smarter technology purchases, ensuring fast delivery and productivity, gaining top-rated customer satisfaction, and keeping tight cost control.

But the Operations Summit is not just about discussing direct-to-customer Operations and Fulfillment. Attendees can also get a behind the scenes look into some of the world’s most fascinating distribution plants including FedEx, Medtronic, Ingram Micro Advanced Logistics Center, Mallory Group and Benchmark Brands/FootSmart.

Read more: http://multichannelmerchant.com/operationssummit/multichannel-merchant-operations-summit-0417el1/#ixzz2HdBEwp8T

By Multichannel Merchant Staff