"Revolutionizing the Payment Industry Through Educational Excellence"

The DRF welcomes payment professionals specializing in customer not present (mail, phone, internet, mobile) consumer payments.

The professionals who attend the DRF represent a broad range of disciplines including: Accounting & Finance, Call Center Operations, Cash Management, Catalogue & Fulfillment Operations, Chargebacks & Disputes, Consumer Fraud, Credit Card Operations, Credit and Collections, Consumer Payments, Customer Service, Financial & Technical Systems, Loss Prevention Managers, Marketing or Risk Management.

When registering for the DRF registrants must classify themselves according to their employers' profile. The DRF Board of Directors reserves the right to determine the classification and fee of all Forum registrants. Anyone who attends the annual Forum is considered a member of the DRF.

Merchants

To be considered a merchant member of the Direct Response Forum and to attend DRF 2012 you must be employed by a merchant company that conducts its business directly with consumers in a customer not present environment.  There is no limit to the number of merchant members from within the same company who can attend the Forum.

Non- Merchant

To be considered a non merchant member of the Direct Response Forum and to attend DRF 2012 you must be employed by a company that supports the CNP Payment Industry such as Acquirers, Processors, Card Networks, Alternative Payment Providers, Service Providers and Consultants.  The DRF is not a place for sales, and marketing or business development professionals, since sales or promotion is not a part of the Forum.

Non-Merchant attendees and their companies participate at the discretion of the DRF Board of Directors who reserves the right to limit or refuse attendees. Non-Merchants must provide evidence that they are doing business with at least one DRF merchant who is in attendance at the Forum or the attendee must be invited by the board to speak at the event.

The DRF offers comprehensive training and updates across the entire spectrum of the payments industry including:

• Operations - optimizing payments program, taxation, domicile, analytics, treasury functions, etc.
• International - payment methods, emerging and alternative payments, risk, operations, and domicile issues, etc.
• Domestic payment methods - credit, debit, ACH, emerging and alternative payments, etc.
• Risk - PCI, Business Continuity, Chargebacks, Legal and Regulatory, Fraud Prevention, etc.

Sessions are offered in three tracks. Fundamental, Intermediate, and Master.

For additional information about the DRF, please refer to our web site at www.directresponseforum.org.