About Future Stores

Brought to you by the creators of eTail, Future Stores is a conference focused on the pain points of store, operations, IT cross-channel and customer experience executives to bridge the gap between the store experience and the digital experience.

Future Stores provides tactical strategies for brick and mortar retailers to improve and increase conversion rates in-store, as well as make the store and cross-channel shopping experience as seamless and easy as it is on-line.

Conference Themes Will Include

• Enhancing the customer experience both in-store and cross-channel
• Increasing conversion rates and customer engagement in-store
• Customer service, associate training and support , technology enablement
• Cross-channel and store marketing programs
• Digitizing the in-store experience
• Product research, price comparison, self-service, technology, POS and mobile/mobility applications
• CRM analytics and data gathering
• Inventory Management, Merchandising and Planning
• Store operations and design