Thank you for checking out the Next Generation Customer Experience Conference! Learn how you can benchmark with the brightest minds and the most respected brands at this cross-industry, cross-channel customer experience event by downloading the 2013 Agenda.
Want to see who attended the conference in March 2013? Please feel free to contact our team here or call us at (+1) 646.200.7530 to receive the attendee list and learn what’s in store for Next Generation Customer Experience 2014.
Can’t wait until next year? Then, attend our Next Generation Customer Experience Canada event taking place September 16-17, 2013. Learn more about this event by visiting www.the-customer.ca.
2013 Featured Speakers
Heather Hager
Heather Hager Director Store Segmentation, Customer Journey, Hometown Brand StrategyStarbucks
Kerry Bodine
Kerry Bodine Co-Author,Outside In: The Power Of
Putting Customers At The
Center Of Your Business
James Merlino, MD
James Merlino, MD Chief Experience OfficerThe Cleveland Clinic
Rick Meyreles
Vice President, Voice of Customer World ServiceAmerican Express Travel Related Services, Inc
Katherine Twells
Katherine Twells Group Director, Western US Customer MarketingThe Coca-Cola Company
Timothy Teran
Timothy Teran SVP, Consumer Insights and StrategyMacy’s, Inc.
Jeff Diskin
Jeff Diskin Executive Vice President, Commercial ServicesHilton Worldwide
Lesley Mottla
Lesley Mottla Vice President, Product & ExperienceZipcar
