Brand New for 2014:

• Spotlight on ‘process centric’ models: End-to-End Processes for single functions; Process management and governance for multifunctional Shared Services and GBS
• New content-lead break-out streams: Learn in targeted sessions for your function, topics, and maturity level
• Industry vertical roundtable: Benchmark with your peers in the same industry: BFSI, Retail, Manufacturing, and more …
• 100% new speakers and unique case studies: Dive into in-depth conversations with maximised learning opportunities
• The reinitialised Gold Standard Stream: An industry thought leaders platform exclusively for GBS strategy leaders and C-suites