Customer Focus: Customer Experience Summit 2015 |
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Some of the key topics to be covered:
- The digital customer experience
- Global customer experiences: seeing your brand grow
- Balancing superior sales and service performance in a cost reduction environment
- Mastering data analytics and new technologies
- Embracing social media as the new normal for customer service
- Customer behaviour: Segmentation and making it personal
- Loyalty and customer experience: the perfect marriage
- Customer experience 360 view: gaining ROI
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Location London |
Additional Information about this event: |
Tuesday 24 February 2015, 08:00am - 05:00pm
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Official Event Website: more info |
Number of expected attendees: Not defined |
This event has an exhibit: Not defined |
YouTube Video for this event: |
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