Bringing together banks, insurers and financial institutions from across the Nordic region, this one-of-a-kind event explores the hottest new strategies for enhancing the customer experience in our multi-channel age.

Customer-centricity is essential to maintaining your competitive edge. An enriched, personalised customer engagement strategy delivers happier customers, greater loyalty and, ultimately, improved profitability. 20:20 Customer Experience in Financial Services, Nordics delivers both the strategic and practical know-how you need to make this a reality, transforming your approach to customers by giving them the superb journey they deserve, through whatever channels they choose to use.