With IATA's New Distribution Capacity (NDC), the industry is now one step closer to delivering more personalised travel. So, will 2015 be the year when "Big Data" combines with the promise of NDC to deliver the right product to the customer at the right time across any channel? Or will the drop in oil prices see the industry take its focuss off the revenues driven from ancillaries and merchandising? To address these issues, the 9th Ancillary Merchandising Conference theme will be "The Personalisation Summit."

This event will bring together industry stakeholders responsible for ancillary revenue generation to discuss the latest trends, best practices, actionable strategies and insights. Scroll down this page to see the conference agenda outline.