The ICCBS 2015: XIII International Conference on e-Commerce, e-Business and e-Service aims to bring together leading academic scientists, researchers and research scholars to exchange and share their experiences and research results about all aspects of e-Commerce, e-Business and e-Service. It also provides the premier interdisciplinary and multidisciplinary forum for researchers, practitioners and educators to present and discuss the most recent innovations, trends, and concerns, practical challenges encountered and the solutions adopted in the field of e-Commerce, e-Business and e-Service.