20:20 Customer Experience: Financial Services is the premier customer experience conference that brings together over 150 professionals from banking, insurance, life assurance and more.

Innovative, forward-thinking and futuristic: this event focuses on the cutting-edge of customer experience, from IoT to AI. Innovation and CX leaders at incumbents and C-level representatives from challengers will deliver insight and discuss these revolutionary topics, as well as fundamental issues such as omnichannel and personalisation. With new interactive formats – including a Hackathon60! – be a part of the movement guiding future customer experience excellence.

http://www.marketforce.eu.com/events/financial-services/2020-CX-FS-Nordics