Although online sales will have a huge impact on the retail market, the customer’s experience in store is equally as important, as many customers will research online as the first step and then visit the store to complete their consumer journey.
How to Exceed Customer Expectations and Improve Satisfaction in Retail
Although online sales will have a huge impact on the retail market, the customer’s experience in store is equally as important, as many customers will research online as the first step and then visit the store to complete their consumer journey.