Half of Retailers Deploy Self-Service Checkout
20% of retailers deploy self-service checkout in a majority of stores to make shopping more convenient while 32% deploy them in at least some stores.
Half of Retailers Will Add Self-Service Checkout in 2 Years
38% of retailers plan to either add or increase self-service checkout in stores in the next 12 months and 14% plan a deployment in the next 24 months.
Customer Service and Satisfaction Are Top Benefits
76% of retailers believe customer service and satisfaction are the top benefits delivered through deployment of self-service technologies in stores