Jarrod Redden - Emerging Digital and Social Trends, Chick-fil-A

Jarrod's Bio:

Jarrod Redden is the Senior Team Lead of Emerging Digital and Social Trends at Chick-fil-A. He leads the emerging technologies, digital payments, and hospitality technology services areas. His first project with Chick-fil-A was the rollout of credit card acceptance to all Chick-fil-A restaurants. Since then, he has designed and deployed white label gift card, mobile payment, and remote ordering solutions. Jarrod consults on Marketing and IT initiatives focused on the customer experience. This work includes design and strategy planning for current and future technology projects pertaining to ordering, payment, menu presentation, and mobile initiatives. His passion is to design technology solutions that enhance the customer experience.