SUPPORT ACT: The Agilysys InfoGenesis Flex POS system at the American Airlines Center

Employees at multi-purpose arena American Airlines Center in Dallas are to be given NFC tablets that will allow them to accept mobile and contactless credit card payments from visitors anywhere in the stadium.

The solution, delivered on Dell Venue Pro tablets, will use the InfoGenesis Flex mobile point-of-sale system supplied by hospitality software solutions provider Agilysys.

“[This] allows servers to be more attentive to guest needs and accept payments anywhere on property, resulting in higher order volumes and increased revenue per server,” Agilysys says. “InfoGenesis Flex is scalable to hundreds of mobile devices in a single location.

“A consistent interface allows staff to seamlessly switch from terminals to mobile tablets across the venue. An innovative tablet stand easily converts to a portable terminal to address peak volumes and special events. It supports Apple Pay and NFC contactless ‘tap and go’ credit card payments, as well as a wide range of USB peripherals.”

“The solution also gives managers complete access to all InfoGenesis tools so they can oversee operations on the go and make immediate service adjustments as demand ebbs and flows,” the company adds.

“InfoGenesis Flex loads our entire POS item database, which enables us to use the solution anywhere throughout the venue,” says Joe Heinlein, IT director at American Airlines Center.

“Although we primarily plan to use the system for in-seat service on our premium levels, it adapts well to almost any type of situation so that we can deploy it in our concession areas when needed.”