Hertz upgrades mobile app with enhanced loyalty, expense tracking

May 1, 2019

Hertz has announced the release of an upgraded mobile app that includes several enhancements to help customers book their rental cars faster, track loyalty rewards and manage expenses.

"When redesigning the Hertz app, we listened to our customers and what they wanted most," Jayesh Patel, brand senior vice president at Hertz, said in the announcement. "Our customers told us they wanted faster reservations, better visibility to their loyalty program rewards and easy access to their rental history and receipts."

The new features include the following:Customers can log in quickly using facial recognition or Touch ID, access previous rental searches and current reservations, and make changes to future reservations.Hertz Gold Plus Rewards members can see member status, rewards number and points in a single viewing, as well as pay for bookings using rewards points and exchange points faster. Members can make profile changes, change payment information and access rental information and receipts.Customers can get customer service or emergency roadside service through the app, find nearby Hertz locations and find available parking spaces using SpotHero.

Topics: In-App Payments, Loyalty Programs, Mobile Apps

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