Instacart, Whole Foods ending long mobile delivery relationship

Dec. 14, 2018

Instacart CEO Apoorva Mehta announced the end of the the delivery service’s relationship with Whole Foods, in a blog post.

He said that starting on February 10, there will be 243 positions impacted by the move out of a total of 1,415 in-store shoppers across 76 Whole Foods grocery locations. The company will wind down all the remaining shoppers from Whole Foods locations over the following months.

He noted that for 75 percent of Whole Foods shoppers impacted by the announcement, they will be placed in other positions as shoppers for other retailers.

The move will not impact Instacart's remaining shoppers as they work across multiple retailers, he said. The company will also help find positions for shoppers in other positions, both inside and outside of Instacart. The company has a total community of more than 70,000 mobile shoppers and delivery workers throughout North America. 

For shoppers where they cannot find new jobs, they will pay three-months severance based on maximum monthly pay from 2018, plus additional tenure-based compensation.

The move has been widely anticipated following the acquisition of Whole Foods by Amazon. 

Topics: Mobile Apps, Mobile Payments, Retail

Companies: Instacart, Amazon, Whole Foods

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