April 29, 2019
Western Union Co. announced the expansion of its digital money transfer service in the United Arab Emirates, meaning that it is now live in seven Middle East countries, the others being Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar.
The service allows customers to transfer funds internationally using the Western Union mobile app and a relaunched Western Union website. Customers can make direct funds transfers from UAE-based bank accounts connected to the service. Most of the Middle Eastern countries served have gone live within the past 12 months, according to a spokesperson.
"Our commitment to the MIddle East is a step forward to a more prosperous and globally connected future," Hikmet Ersek, president and CEO of Western Union, said during the company’s launch ceremony in Dubai, according to a company release. "Our digital services support globally integrated living without leaving anyone behind."
To the first use of the Western Union online service, customers must first register at westernunion.com and then verify their identity in person with a government-issued resident ID card at an Al Fardhan Exchange agent location. Customers receive notification that they can use the online service once their identity is verified.
Western Union offers digital funds transfer in 60 counties, and the company's mobile app is live in 35, according to the spokesperson. Retail locations are available in 200 countries and bank payout is available in 100 countries.
Topics: Mobile Apps, Money Transfer / P2P, Region: EMEA
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