Elvira Kruger has more than 20 years of experience with ING and has worked in various sectors and regions, most recently as global head of Real Estate and Infrastructure. Prior to her current role, Elvira held executive and senior positions in trade and commodity finance, global credit restructuring and structured finance. She is a respected leader with deep knowledge of the businesses she leads and a track record of transformation and growth. Mark Buitenhek (56) joined ING in September 1988 and has been instrumental in developing Transaction Services within ING’s Wholesale Banking organisation into the company it is today. After becoming head of Transaction Services in January 2014, he joined the Wholesale Banking management team in early 2018, demonstrating the growing importance of TS to ING’s strategy. Mark Buitenhek also holds a number of external positions, including vice-chairman of the board of SWIFT. Elvira Kruger’s successor will be announced in due course. Her appointment is subject to supervisory approval.