Starling, which has had a base on Southampton’s waterfront since 2019, is posting vacancies for customer services staff, alongside compliance, software engineering and data analytics roles. Anna Griffin, talent acquisition manager at Starling Bank, says: “We’re looking for a lot of people. We don’t look for people who’ve worked in banks previously. We’re really focused on people who just really want to provide the best customer service.” In May, Starling doubled the size of its Cardiff office and created hundreds of new jobs in the process. A total of 868 employees are now based in the region, a 117% increase on the bank’s original 2020 pledge to hire 400.

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