The UAE Ajman Transport Authority has partnered with payment solutions provider BPC to digitalise public transport payments through O-CITY. The Ajman Transport Authority from the UAE has partnered with BPC to become the first authority in the UAE to implement modern payments technology on public transport buses through the introduction of O-CITY, a solution for Smart Cities’ and mobility developed by BPC.

More convenience for commuters To ease the use of contactless bank cards for commuters using the public transport buses belonging to the Ajman Transport Authority's fleet, BPC has delivered technical solution for contactless bank cards, including certified devices and an integrated open-loop automated fare collection solution O-CITY that enables the acceptance of payments from all bank cards on public transport buses. Officials from Ajman Transport emphasised their willingness and dedication to improving their services and advancing smart service initiatives. They noted that with introduction of O-CITY, commuters now benefit from a unified ticketing experience, eliminating the need to visit a ticket office, by conveniently paying contactless using a bank card directly on the bus.

Commuters are now able to use O-CITY mobile app, which allows them to link bank cards, monitor their card balances, locate and track public transport vehicles, view previous trips and payments, and purchase electronic tickets online. Representatives of O-CITY replied that their company is dedicated to developing exceptional technology and customer service, assisting financial institutions and companies in delivering innovative solutions. The Smart City Solutions division plays a crucial role in providing an open-loop platform that enables contactless payments via bank cards and wearable devices in public transport for the transport authority.

The hardware-agnostic O-CITY solution utilises EMV open-loop technology to facilitate a seamless ticketing process for passengers in Ajman and across the UAE, providing a smooth payment experience and real-time trip tracking for both commuters and operators. The system includes bus status verification devices, a passenger application, and a back-office management system for the Ajman Transport Authority, ensuring centralised fare management and effortless service scalability for the operator. .