Spain-based financial group CaixaBank has launched Smatphone TPV, an app that enables businesses to accept card payment from their mobile phones. CaixaBank’s new app takes contactless payments and manages them with the same security as a traditional POS terminal.

It is compatible with Visa and MasterCard cards, and lets you view the history of transactions made and the details of each one in real time. A mobile and flexible user experience This solution enables the bank to help improve the shopping experience for customers, benefiting businesses that need mobility and flexibility in the payment experience such as professionals who travel to customers’ homes for work, restaurants, retailers who make deliveries, and large retailers among others. How to use the new app Merchants who want to convert their phone into a payment terminal simply download the Smartphone TPV app on their mobile phone, which is now available on the Google Play Store.

The app is compatible with all Android devices, be they phones or tablets, if they have version 8 or higher of the operating system and also NFC. As a CaixaBank customer, upon signing up for the service, the merchant receives the login credentials for accessing the application and simply enters them in the app to start using it. When making a sale, the amount of the transaction must be entered on the main screen and then the customer must hold their card (both physical or digital) up to the phone with the app installed.

If required by the transaction, the application asks for the PIN. After confirming the purchase, the option to generate a receipt will appear and it can be sent to the customer by one of three methods: displaying it on the screen, sending it by email or generating a QR code. The CaixaBank application also lets one manage refunds.

Expanding in the retail market The launch of the new service will further strengthen CaixaBank’s leadership in retail services, a sector in which the bank, through Comercia Global Payments, has upwards of 645,000 POS terminals across retail outlets and a market share of 31.2%, acording to the financial group. Technology and innovation are crucial for CaixaBank. With more than 11 million users of its digital banking service —one of the largest customer base in the Spanish financial sector— the bank works daily to develop new models that are able to meet the requirements and needs of its customers, bringing its products, services, and financial culture closer to all citizens.

As a result of its specialisation model, CaixaBank is a benchmark for retailers, professionals, and the self-employed in all kinds of services needed to develop their businesses. Customers are catered for through CaixaBank Negocios, the division that develops products and services adapted to suit their specific needs. CaixaBank Negocios offers personalised and comprehensive advice, not only through financial support, but also by accompanying them in the day-to-day management of their business.

This bespoke service is currently offered from the 70 Store Negocios branches located nationwide, and through the more than 2,500 advisers specialising in this segment who work in the bank's branch network.  CaixaBank Negocios also has communities specialising in particular sectors such as restaurants (CaixaBank Food&Drinks), pharmacies (CaixaBank Pharma), and health, and wellness (CaixaBank FeelGood), which address the specific needs of businesses operating in these fields. .