Al-Rajhi Bank Jordan has announced that it successfully went live on ICS BANKS Universal Islamic and Digital Banking solutions from ICS Financial Systems (ICFS). After removing its legacy system, Al-Rajhi Bank migrated to ICS BANKS Universal Islamic Banking Solution and its Holistic Digital Banking Solutions, with the implementation covering the bank’s head office, ten branches, and a network of 47 ATMs.

Through this, the bank is set to be able to provide a broader suite of solutions and products to its customers and enable them with access to its banking services via ICS BANK's secure digital touchpoints. How will the move support Al-Rajhi Bank’s customers? The move aims to allow Al-Rajhi Bank Jordan’s customers to have an optimised and improved digital banking experience via ICSFS’ Banking System by offering them additional Shari’a-compliant financial services, including Ijara, Murabaha, in addition to Joint Investment accounts, Time Deposits, Istisna’a and Parallel Istisn’a, Islamic Treasury system, and Islamic-Investment Certificate of deposit. This focuses on delivering more value to Al-Rajhi Bank’s offering, whilst increasing financial inclusion in the region. Moreover, the collaboration enables Al-Rajhi Bank Jordan to benefit from an enhanced digital banking system with several solutions such as ICS BANKS® Business Process Management (BPM), ICS BANKS® Credit Facilities and Risk Group, ICS BANKS® Internet & Smart Mobile for retail and corporate, SMS Banking, ICS BANKS® Digital Global Transaction Banking solution, ICS BANKS® Treasury, Trade Finance, Remittances, ERP, and DMS, as well as a suite of banking productivity tools that comes built-in with ICS BANKS® system including ICS BANKS® reporting, notifications, Nostro Reconciliation, 360° Customer Exposure, e-KYC, and Loan Origination modules.

These solutions intend to simplify operations for the bank and to improve its position in the market by allowing it to integrate into its processes modern capabilities in banking technology. According to Al-Rajhi Bank Jordan’s officials, the upgraded mobile app focuses on offering a more simplified and user-centric customer experience, which can make banking more convenient and efficient. The current announcement also supports the bank’s commitment to delivering solutions that better serve its customers and meet their evolving needs and requirements. .