Luxembourg-based Centralis Group has integrated Fenergo 's Client Lifecycle Management (CLM) to simplify client and investor onboarding and support its international growth
Luxembourg-based Centralis Group has integrated Fenergo ’s Client Lifecycle Management (CLM) to simplify client and investor onboarding and support its international growth. As per the information detailed in the press release, Fenergo’s technology intends to allow Centralis Group to expand its operational efficiency by optimising the onboarding journey for clients and investors, as well as minimising the potential for duplication of effort.
As an alternative asset and corporate services provider, Centralis Group offers a range of services and knowledge to its global client base. Currently, the company provides its customer-centric tailored solutions across 13 countries globally. Centralis Group – Fenergo collaboration objectives By simplifying and accelerating the onboarding process, Centralis Group intends to create stronger client relationships from the inception while remaining compliant with diverse regulatory requirements across its global network.
According to Centralis Group’s officials, the company needs technology that can support the expansion and growth of its client and investor base. By working with Fenergo, Centralis Group received a combination of financial services experience and technology, therefore allowing the company to focus on its client-centric commitment to providing improved services. The collaboration enables the company to develop additional products and services while maintaining efficiency, security, and regulatory compliance within the onboarding process. Representatives from Fenergo underlined that it intends to support Centralis Group in its objective of delivering enhanced customer experiences.
Through its technology, Fenergo provides Centralis Group with a defined roadmap, helping the company improve its onboarding process and solidify its position in the industry. Furthermore, the collaboration assists the advancement of client and investor onboarding within the corporate services sector as it focuses on delivering an improved client experience. The partnership also supports Centralis Group in its international expansion strategy, while underscoring its commitment to efficiency and customer-focused solutions.
Fenergo’s recent developments and collaborations With its CLM solutions, Fenergo aims to enhance how financial institutions, asset management firms, and fintechs onboard and administrate clients throughout their lifecycle. The company’s software digitally orchestrates client journeys from initial KYC and client onboarding, automating regulatory compliance and allowing continuous monitoring. In addition to Centralis Group’s integration with Fenergo, the company’s solutions were also implemented by NIBC in December 2023.
The Netherlands-based commercial bank adopted Fenergo’s KYC and onboarding solution to achieve operational efficiencies, implementing it into its Salesforce service and establishing a unified client view across the business. Moreover, the collaboration was set to reduce data silos and duplication efforts, allowing NIBC employees to allocate more time to revenue-generating, client-specific tasks. .
Feb 01, 2024 11:49
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