The Chief Payments Officer role combines the management of our external relations with regulators, stakeholders and members, and oversight of policy, research and communications teams, along with the responsibility for the strategic management and enhancement of Payments Canada’s systems and services. Donna and her teams will leverage our relationships with the ecosystem to define and prioritize enhancements to our systems. This includes their supporting legal frameworks, our services, and the identification of opportunities and the introduction of additional capabilities that will support the Canadian payment ecosystem and Canada’s economy.

Previous to Payments Canada, Donna Kinoshita was at Symcor for a number of years. As Senior Vice President & Chief Strategy Officer, Donna provided scaled solutions to enable digital transformation for Symcor customers and was responsible for integrated sales, product and marketing strategy. Prior to Symcor, Donna spent several years at Mastercard. As Senior Vice President & Group Head, Global Products & Solutions, Donna was responsible for marketing, communications and advisor initiatives and ensuring the Canadian business aligned with North American and global perspective. Donna worked closely with BMO, Capital One, Costco and PC Financial to develop and implement products and services for Canadians.

“Donna’s business knowledge and experience in stakeholder engagement will greatly benefit Payments Canada as we strengthen our partnerships with members, regulators, and stakeholders to find strategic opportunities for the future of Canada’s payment systems,” said Tracey Black, President and CEO of Payments Canada. “Donna has joined Payments Canada at a significant moment as we strive to fulfill our public purpose mandate, as defined by the government, while also enhancing the impact and potential of our payment systems to benefit industry participants.”

Payments Canada is a public-purpose, not-for-profit organization that owns and operates Canada’s core payment clearing and settlement systems. Payments Canada’s role is defined in the Canadian Payments Act. Together, with members, ecosystem stakeholders and regulators, Payments Canada supports the continued evolution of payments in Canada.