The leading financial institution, which offers foreign exchange (forex) and “contract for difference” investment services to more than 1.7 million clients worldwide, partnered with Trulioo to automate manual verification processes, improve match rates, reduce onboarding costs and ensure regulatory compliance. The first phase of implementation delivered an average 25% match rate increase while meeting regulatory requirements across multiple jurisdictions.

“Before Trulioo, we used multiple providers, which offered minimal coverage in our focus regions or produced low match rates at a high customer acquisition cost,” said Mirka Diamantidis, COO at BDSwiss. “We recognized the need to elevate our customer verification processes to meet growing demands while managing our operational costs. Trulioo stood out as our ideal partner with a commitment to delivering bigger regional coverage, higher match rates, 24/7 implementation support and verification expertise in markets across the globe. This partnership underscores BDSwiss’s commitment to innovation and operational excellence, ensuring we continue to provide top-tier services to our clients.”

BDSwiss operates under regulatory authorities such as the Financial Sector Conduct Authority in South Africa, the Financial Services Commission in Mauritius and the Financial Services Authority in Seychelles. The financial institution needed a global verification partner with the agility to meet those compliance obligations and a host of others around the world.

Trulioo delivers state-of-the-art, in-house verification capabilities, backed by 450-plus global and local data sources, and the ability to check against more than 6,000 global watchlists and 20,000 adverse media sources for continuous monitoring at scale.

“BDSwiss’s unique global footprint presents distinct challenges and opportunities and Trulioo is exceptionally well-suited to support their international growth,” said Steve Munford, Trulioo CEO. “Our platform is inherently global, and we excel in helping our customers build efficient onboarding journeys in both large and emerging, challenging markets. Together, we’re driving seamless, compliant expansion across diverse regions.”

Trusted by the world’s largest forex brokers, payment providers, marketplaces and fintechs, Trulioo empowers global enterprises to navigate complex verification challenges while minimizing costs and mitigating fraud.