As of Dec. 31, 2023, NCR had about 15,500 employees around the globe, according to the company’s 2023 annual report. Roughly 5,400 of those employees were in the U.S. — the firm’s largest operating region, its report noted.

Nettleship declined to share an updated headcount for NCR’s employees in the aftermath of the reduction in workforce. She said the decision to reduce its staff “was not taken lightly” and that the company will support its departing team members amid their transitions.

“While this was a difficult decision, it is important to streamline our organization as we focus on accelerating profitable growth,” Nettleship said.

The tech firm has gone through several major restructurings since the turn of the millennium. It eliminated over 1,000 jobs in 2018, cut around 600 roles in 2009 and laid off 1,500 employees in 2002.  Atlanta-based NCR has become a prominent provider of self-checkout kiosks, point-of-sale systems, e-commerce platforms and loyalty programs.

By Brett Dworski on July 3, 2024
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