Sainsbury's partners with NCR Voyix


British supermarket chain Sainsbury's has announced an extension of its partnership with digital commerce solutions provider NCR Voyix for an additional seven years

British supermarket chain Sainsbury’s has announced an extension of its partnership with digital commerce solutions provider NCR Voyix for an additional seven years. The collaboration focuses on enhancing the shopping experience and supporting Sainsbury’s Next Level business strategy.

As part of this agreement, Sainsbury’s will upgrade 22,500 checkouts with NCR Voyix's commerce platform, including point-of-sale (POS) solutions and next-generation self-checkout systems. These upgrades will be implemented across Sainsbury’s supermarkets, convenience stores, and petrol stations. The new technologies, powered by NCR Voyix Edge software, aim to provide improved solutions for both customers and staff.

Leveraging NCR Voyix’s cloud technology, Sainsbury’s will have access to real-time data and analytics, incorporating artificial intelligence to analyse sales, project future performance, enhance colleague productivity, and manage cash. Other developments from Sainsbury’s In June 2024, NatWest announced its plans to acquire the retail banking assets and liabilities of Sainsbury’s' banking arm and add nearly one million customer accounts. In addition to acquiring the retail banking assets and liabilities of Sansbury’s' banking businesses, which include outstanding credit cards, unsecured personal loans, and savings accounts, NatWest was gearing up to purchase GBP 2.5 billion of gross customer assets.

These comprised GBP 1.4 billion unsecured personal loans and GBP 1.1 billion of credit card balances, as well as GBP 2.6 billion of customer deposits. In addition, NatWest was expected to include approximately one million customer accounts. In the same month, Sainsbury’s worked with Klarna to make the latter’s payment methods available at the online checkouts of three brands, namely Argos, Habitat, and TU.

Through this partnership, shoppers gained the ability to choose from Klarna’s three interest free payments, namely Pay Now, Pay Later, and Pay in 3. .


Aug 07, 2024 13:08
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