Global retail management software Teamwork Commerce has launched an RFID-powered self-checkout solution looking to simplify the checkout process for in-store customers. The technology enables customers to scan all items in an instant manner and reduces checkout times, aiming to make in-store experiences hassle-free.

Teamwork commerce and capabilities of the RFID-powered Self-Checkout Based on the information provided in the announcement, long queues and wait times at checkout are among the predominant reasons why customers leave stores or turn to online shopping. In an aim to counteract this, self-checkout was introduced as the first step in what now marks a ‘technological revolution’, with Catalina’s research highlighting that self-checkout accounts for 38% of transaction volume in the current retail environment. In addition to helping simplify the checkout process for shoppers and enabling them to carry out transactions at their own pace, Teamwork Commerce's Self-Checkout technology provides a few additional benefits to standard-self checkout solutions.

As the RFID technology automatically scans all items and is also capable of triggering alarms, retailers are enabled to experience decreased losses, together with increased security at checkout. What is more, when having the solution in place, retailers have the possibility to enhance the number of transactions that are completed during operating hours, optimising checkout times with no requirement to have all items scanned individually. Additionally, in-store associates are also provided with the time needed to focus on customer service, offering an improved experience as opposed to manually completing transactions.

The announcement further highlights that Teamwork Commerce is constantly working to ensure that its customers are provided with the technology needed to meet the requirements of a continuously changing retail landscape. The company’s self-checkout technology aims to further the self-service checkout concept, enabling users to add barcodes, coupons, and payment methods to offer a simplified shopping experience both for associates and customers. Amber Hovious, VP of Marketing & Partnerships at Teamwork Commerce advised that the company knows self-checkout is here for the staying and aims to be a part of this change of the retail industry.

As the retail checkout experience marks the last touchpoint a shopper has with a store, providing increased checkout options is believed to help boost customer satisfaction and decrease wait time, with the spokesperson adding that Teamwork Commerce’s RFID-powered self-checkout technology together with its mobile point-of-sale system can help retailers keep customers satisfied and encourage more sales in-store. An omnichannel solution, Teamwork Commerce provides retailers with Point-of-Sale, Order Management, Inventory Control, CRM, and Analytics, while boasting an ecosystem of integrations with top solutions looking to simplify unified commerce. .