Microsoft Services Finance Organization is looking for an experienced, highly motivated professional to join the Controls and Compliance function for the Services and CSS (Customer Support Services) segments. Services and CSS are global organizations which endeavors to digitally transform our customers and provide best in class consultancy, premier and customer product support services. Partnering closely with senior leaders from the Business, Finance, Operations, Internal Audit and CELA teams, you will leverage your expertise to oversee and support implementation and maintaining of a world class controls, compliance and policy function for the Services and CSS Business.

The ideal candidate will have experience contributing to a team to drive influence and impact through policy setting and enforcement processes, while developing solid relationships with business leaders and all cross group support functions and partners. The right person for this role should have experience and competencies identifying high risk areas and building out robust governance structures including monitoring, detective and preventative control processes.

This role will be the primary compliance lead function for specific Services and CSS Controls and Compliance programs and processes for continuous improvement and ensuring ongoing operating effectiveness of those controls processes for proactive risk management and mitigation. Those programs and processes are including but not limited to SCE/SCA, Services and CSS CHI (Compliance Health Index) all exception workflows with associated systems, tool, share point for ESAP (Enterprise Services Authorization Policy) exceptions and violations enforcement, Time Keeping, Work without Contract Enforcement Frameworks, ECIF, CSS Suppliers spend tracking, Side Agreement policy review and assessment and all upcoming potential designated projects (i.e. Compliance Analytics Program, Compass One Risk Scoring Engine) to support designing, landing, efficient execution and owning to test and confirm operating effectiveness.

This is a very dynamic and hands-on role with responsibilities that include:

• Contribute to the overall compliance program for Services with responsibility for managing compliance controls and risk through program execution, testing, reporting, monitoring and training.
• Promote compliance awareness and accountability in Services; develop and deliver training through all-hands and field communications.
• Provide technical advice on revenue recognition in order to influence deal structures to maximize revenue for the company and to ensure appropriate accounting treatment for transactions
• Work with Services BEO, corporate accounting, sales and contracting teams, operations groups and CELA to understand and resolve questions identified in the review of contractual arrangements
• Monitor execution of programs based on controls & compliance and assessments.
• Support in enforcing Microsoft policies specific to Services and CSS.
• Track Compliance Health Index (CHI) to monitor progress and improvement both for Services and CSS metrics.
• Address daily transactional queries from the field related to time on behalf exceptions, policy violations and enforcement, services related system access and other ad-hoc queries received from the Services and CSS stakeholders.
• Being the primary point of contact for Domain related controls & compliance processes and escalations for resolution and remediation.

Responsibilities

• Experience designing and implementing risk assessments and internal controls.
• Prior internal or external audit experience at an experienced staff level or higher.
• Demonstrated experience in the areas of revenue accounting and assurance
• Experience analyzing, documenting and recommending improvements to internal controls
• Experience designing and implementing audit test plans.
  Experience working with virtual teams, outstanding cross group collaboration skills and experience working in a matrix environment.
• Experience with compliance measurement systems, compliance scorecards or other vehicles to report compliance results.
• Ability to work under tight timelines and to successfully deal with ambiguity and changing business requirements.
• Excellent written and verbal communication skills.

Qualifications

• Bachelors degree in economics, business, accounting, finance or equivalent.
• Minimum 6 years of professional experience through a combination of roles in public accounting, internal audit, risk assessment, controls and compliance or the equivalent.
• Experience contributing to large projects or process/control improvement efforts that impacted entire businesses or organizations on a large scale.
• CPA or equivalent strongly preferred.
• Risk Assessment and internal audit experience preferred.
• Experience working in a large multinational environment preferred.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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