Stores used to be a black hole of accurate and meaningful shopper metrics, but thanks to major advancements in in-store tracking technology stores are now a treasure trove of shopper data and insight.
Carlos Kuchkovsky, Chief Technology and R&D Officer, New Digital Business, BBVA, speaks about emerging trends in the market, which technology FIs want to get their hands on most and how it is mutually beneficial and reinforcing for the different players.
Nordea and Swedbank customers in Sweden have introduced a new range of watch wearables that can be used for making contactless payments.
Fidesmo provides a streamlined integration process for manufacturers to add contactless services to their devices and for contactless service providers to distribute their services to devices without incurring any extra hardware costs.
Juha Risikko, head of mobile commerce at Nordea, says: “Fidesmo allows manufacturers to enable their watches to become payment devices in a relatively straight forward way. On Nordea’s side, the process uses similar kinds of tokens as those we have already enabled in Apple Pay, Google Pay, Samsung Pay, Fitbit Pay or Garmin Pay. It’s the same engine that we use to allow our customers to say ‘please tokenise my card and send it to this device’. We are basically enabling our customers to make their watch a payment tool. Of course, the consumer does not have to know that the tokens even exist but rather that they have the possibility of turning their watch into a payment instrument.
"This is only just the beginning, so you can only imagine what sort of payment device you might be using in five years’ time. For the last three years it has been your mobile device, now it’s your smart watch and next it can be any watch or wristband, etc.”
Claire Calmejane, Group Chief Innovation Officer, Société Générale, speaks to Hannah Wallace, Finextra at Money 20/20 Europe about the change in the industry around fintech engagement, what opportunities and challenges we are seeing rise from the partnership value chain and what will be keeping CEOs up at night in the next few years.